AI ENGINEERING & OPERATIONS

Des systèmes d'IA conçus autour de votre entreprise.

Nous concevons, déployons et opérons des agents IA, des automatisations et des solutions data intégrés à vos systèmes existants afin de produire des résultats mesurables.

Fanya Platform
AI operations across your business
Operational
AI operations
Managed agents and automated workflows
Live
Customer Operations
Managed by Fanya Labs
Active
Workflow Automation
Managed by Fanya Labs
Active
Knowledge Agent
Managed by Fanya Labs
Active
Platform capabilities
Shared infrastructure behind every deployment
Context
Integrations
Data
Orchestration
Observability
Governance
Your systems→Fanya Platform→AI operations→Measurable outcomes
Solutions

L'IA au service des opérations de votre entreprise.

Nous appliquons l'IA, l'automatisation et la donnée aux problèmes opérationnels afin de réduire le travail manuel, augmenter la capacité et améliorer la prise de décision.

Opérations client

Support, demandes de service, réservations, suivis et communication client.

Ventes & Revenue Operations

Recherche de prospects, qualification, outreach, workflows CRM et opérations commerciales.

Finance & Administration

Traitement de documents, rapprochements, reporting et workflows administratifs répétitifs.

Connaissance & Documents

Connaissances d'entreprise, intelligence documentaire, politiques, procédures et recherche.

Data & Aide à la décision

Analytics, couches sémantiques, suivi des KPI, reporting automatisé et aide à la décision.

Opérations & Automatisation

Workflows inter-systèmes, validations, notifications, orchestration des tâches et opérations back-office.

Products

Reusable AI systems, adapted to your business.

We build reusable product foundations and configure, integrate and operate them around each customer's systems, data and workflows.

Product family

AI Agents

Purpose-built agents for operational work, connected to the context, tools and systems required to perform real tasks.

Implemented and operated by Fanya Labs

Customer Support Agent

Handles customer questions, requests and support workflows.

Lead Research Agent

Researches companies, prospects and relevant business signals.

Lead Qualification Agent

Enriches, evaluates and routes leads using defined business criteria.

Knowledge Agent

Works across approved business knowledge to answer and support internal workflows.

Document Agent

Extracts, understands and processes information from business documents.

Expanding library
More reusable agents and workflows will be added as the platform evolves.
Fanya Platform

One operational layer behind every deployment.

Our shared AI operations platform provides the infrastructure required to build, connect, operate and govern production AI systems.

Your business systems
CRMERPEmailFilesAPIsDatabases
Fanya
AI Operations Platform
Runtime commun · exécution délimitée par client
Agents
Purpose-built AI workers and workflows.
Context
Business knowledge, memory and semantic context.
Orchestration
Multi-step workflows, routing and coordination.
Integrations
Tools and connectors into operational systems.
Data
Trusted operational and analytical data access.
Observability
Tracing, evaluation, monitoring and performance.
Governance
Permissions, auditability and human oversight.

Reusable platform capabilities with customer-specific context, permissions, tools and configuration.

Vos systèmes → Fanya Platform → opérations IA → résultats métier mesurables

Services

From AI opportunity to production operations.

We help businesses identify, build, integrate and operate AI systems without requiring them to assemble the entire capability internally.

Outcome-oriented delivery

Implementation plus ongoing operation and improvement — designed around business outcomes rather than selling hours.

01

AI Assessment & Strategy

Identify valuable opportunities, readiness, risks and a practical implementation path.

02

AI Agent Engineering

Design, build, test and deploy agents for real operational workflows.

03

Integration & Automation

Connect APIs, databases, files and business systems into reliable automated workflows.

04

Data & AI Engineering

Build the data foundations and pipelines required for dependable AI and analytics.

05

Context Engineering

Give AI systems the right knowledge, data, tools, memory and business context.

06

AI Governance & Audit

Design controls for access, traceability, evaluation, risk and responsible operation.

07

Managed AI Operations

Monitor, operate, evaluate and continuously improve deployed AI systems.

Notre approche

Du problème métier à une solution opérée.

Fanya Labs prend en charge le parcours allant de l'opportunité et de l'architecture à l'implémentation, au déploiement et aux opérations continues.

01

Évaluer

Comprendre le processus, les systèmes, les données, les contraintes et l'opportunité métier mesurable.

02

Concevoir

Définir les agents, automatisations, contextes, intégrations, contrôles et l'architecture adaptés.

03

Construire & intégrer

Implémenter la solution et la connecter aux systèmes et aux données nécessaires à son fonctionnement.

04

Déployer & opérer

Exploiter la solution avec monitoring, observabilité, gouvernance et supervision humaine appropriée.

05

Mesurer & améliorer

Mesurer les résultats, évaluer les performances et améliorer continuellement le système à partir de son utilisation réelle.